Benny wanted blue ice cream ... no blue ice cream, however the cashier was awesome and brought us a cup of hot fudge to go with our ice cream cones and instant smiles from all 3 kiddos❤️
Being on one of the busiest streets in the area, you can expect the occasional wait especially during rush hours. Nevertheless, staff is very friendly and I was greeted with all smiles. Had one minor issue with the food quality but they were quick to fix it immediately. Overall, its one of the better McDonald's in the area. Recommended for outstanding service and quality.
So I normally consider myself a pretty healthy individual but sometimes I need to indulge my McDonald's fix. On this occasion I was going to grab some dinner through the drive-thru. After I had ordered and the total appeared on the screen telling me to move to the next window I heard some mumbling and static through the speaker. I didn't know if their mic accidentally turned on or what so I waited a second and the mumbling/static happened again. At this point I convinced myself that they had accidentally turned on their mic and I was just hearing the background noise in the restaurant. As I started inching away and rolling up my window the speaker turned on again and I hear "DO YOU WANT SAUCE?!" yelled at me. I realized two things at that moment: 1. The dude was asking me if I wanted sauce and I couldn't understand him. 2. My misunderstanding really, really made him mad. 3. That was the first time I've ever been yelled at by a customer service employee and it. was. hilarious!
9827 Lima Rd - Fort Wayne
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